Buy Prescription Medications Online eDrugstore FAQ's

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We offer a comprehensive selection of FDA-approved brand-name and generic erectile dysfunction (ED) medications, along with advanced compounded formulations designed for men seeking enhanced performance, faster onset, or customized dosing options.

New Compound ED Medications

ED3 – A custom-compounded formulation designed for rapid onset and enhanced performance. Ideal for men seeking a stronger alternative to traditional single-ingredient therapy.

ED3 Plus – An upgraded compounded blend formulated to provide extended duration and increased potency for men who require more consistent results.

ED3 Max – Our most powerful compounded option, developed for maximum efficacy and faster action compared to standard generic formulations. Designed for men who have not achieved optimal results with traditional medications.

Note: Compounded medications are prepared by licensed pharmacies pursuant to a valid prescription and may not be FDA-approved but are made in compliance with pharmacy compounding regulations.

FDA-Approved ED Medications

Sildenafil (Generic Viagra®) – Fast-acting treatment typically effective within 30–60 minutes.

• Sildenafil Citrate Teva (Generic Viagra)
• Sildenafil Citrate Generic (Generic Viagra)
• Sildenafil Citrate Ajanta (Generic Viagra)
• Sildenafil Citrate Camber (Generic Viagra)
• Sildenafil Citrate Greenstone (Generic Viagra)
• Viagra® (Brand)

Tadalafil (Generic Cialis®) – Long-lasting treatment effective up to 36 hours; also available in daily-use dosing.

• Tadalafil Ajanta (Generic Cialis)
• Tadalafil Tabs (Generic Cialis)
• Tadalafil Daily Use (Generic Cialis)
• Cialis® (Brand)

Vardenafil (Generic Levitra® / Staxyn®) – Alternative PDE5 inhibitor offering reliable performance with slightly different pharmacologic profile.

• Levitra® (Brand)
• Vardenafil HCL (Generic Levitra)
• Staxyn® (Brand)
• Vardenafil HCL ODT (Generic Staxyn)

Avanafil (Stendra®) – A newer-generation ED medication known for quicker onset and fewer food interactions.

• Stendra® (Brand)
• Avanafil (Generic Stendra)

All prescription medications require medical evaluation and provider approval. A licensed healthcare professional will review your health history to determine the safest and most appropriate treatment option for you.

Erection problems—commonly referred to as erectile dysfunction (ED)—occur when a man is unable to achieve or maintain an erection firm enough for satisfactory sexual activity.

This condition is common and can affect men of all ages, though it becomes more prevalent with age. Erection difficulties may result from underlying medical conditions such as cardiovascular disease, diabetes, hormonal imbalances, or neurological disorders. Lifestyle factors including smoking, excessive alcohol use, certain medications, obesity, and prior surgery or injury can also contribute.

Psychological factors—such as stress, anxiety, depression, or relationship concerns—may also play a significant role in sexual performance.

Occasional difficulty achieving an erection does not necessarily indicate a medical condition. However, if symptoms persist for several weeks or months, it is important to consult a healthcare provider for proper evaluation and guidance.

Early assessment can help identify underlying causes and determine appropriate treatment options.

The primary symptom of erection problems, also known as erectile dysfunction (ED), is difficulty achieving or maintaining an erection firm enough for satisfactory sexual activity.

Some men may be unable to achieve an erection at all, while others may experience erections that are too soft or do not last long enough for intercourse. In certain cases, erections may occur inconsistently or be less reliable than in the past.

Persistent erection difficulties can also lead to emotional symptoms such as stress, performance anxiety, reduced confidence, and strain within intimate relationships.

Occasional erection issues are common and do not necessarily indicate a medical condition. However, if symptoms occur frequently or continue for several weeks or months, a medical evaluation is recommended to determine potential underlying causes and appropriate treatment options.

Weak erections occur when a man is unable to achieve or maintain an erection firm enough for satisfactory sexual activity. Erectile function depends on a coordinated interaction between the vascular, neurological, hormonal, and psychological systems.

Physical (Physiological) Causes may include reduced blood flow, cardiovascular disease, diabetes, high blood pressure, hormonal imbalances (such as low testosterone), obesity, certain medications, smoking, alcohol use, or prior pelvic surgery or injury.

Psychological Causes can include stress, anxiety, depression, performance anxiety, or relationship concerns. Mental health plays a significant role in sexual response and overall confidence.

In many cases, weak erections result from a combination of both physical and psychological factors. If symptoms persist or worsen, a medical evaluation can help identify the underlying cause and determine appropriate treatment options.

Our website is designed for simple and intuitive navigation. From the homepage, you can browse a comprehensive list of brand-name and generic medications.

Select a medication to view available dosages, pricing, and quantity options. Detailed product information is provided to help you compare choices and select the option that best fits your treatment needs and budget.

If you need assistance choosing a medication, our customer support team is available to help guide you through the process.

We offer a comprehensive range of prescription and wellness-based hair loss treatments for both men and women, including FDA-approved medications, advanced compounded formulas, and supportive hair growth devices.

New Compounded Hair Growth Formulas

Men’s Hair TriGro – A compounded formulation designed to support thicker, healthier hair growth in men by targeting common causes of male pattern hair loss.

Women’s Hair TriGro Ageless – A customized blend formulated to support hair density and scalp health in women experiencing age-related thinning.

Women’s Hair TriGro Vibrant – A revitalizing compounded option designed to promote fuller-looking hair and support overall follicle strength.

Note: Compounded medications are prepared by licensed pharmacies pursuant to a valid prescription and may not be FDA-approved but are made in compliance with pharmacy compounding regulations.

FDA-Approved & Prescription Hair Loss Medications

• Propecia® – Brand-name finasteride for the treatment of male pattern hair loss.
• Finasteride (Generic Propecia) – FDA-approved generic equivalent.
• Finasteride Camber (Generic Propecia) – Manufacturer-specific generic finasteride option.
• Minoxidil Tablets – Oral minoxidil prescribed off-label for hair regrowth support.

Topical & Hair Growth Devices

• Minoxidil Applicator Comb – Designed for precise topical application.
• Hair Growth for Men – Topical formulations formulated for male hair thinning.
• Hair Growth for Women – Topical solutions tailored for female hair thinning.
• Laser Hair Growth Comb – Low-level laser therapy device to support follicle stimulation.
• Scalp Massager – Promotes circulation and supports scalp health.

All prescription treatments require review and approval by a licensed healthcare provider to ensure safety and appropriateness based on your medical history.

We offer clinically reviewed prescription treatments for certain sexually transmitted infections (STIs), along with antiviral and antibiotic medications commonly used to manage outbreaks, reduce transmission risk, and treat bacterial infections. All prescriptions require medical evaluation and provider approval.

Antiviral Medications

• Acyclovir – Antiviral medication commonly prescribed for the treatment of herpes simplex virus (HSV-1 and HSV-2).
• Valtrex® – Brand-name valacyclovir used to treat and suppress herpes outbreaks.
• Valacyclovir (Generic Valtrex) – FDA-approved generic equivalent for episodic or suppressive therapy.
• Denavir® – Brand-name topical penciclovir for the treatment of cold sores.
• Penciclovir Cream – Topical antiviral used to shorten healing time of oral herpes lesions.

Antibiotic Treatments

• Doxycycline Hyclate – Broad-spectrum antibiotic commonly prescribed for certain bacterial STIs.
• Doxy PEP – Post-exposure prophylaxis option under medical guidance for reducing risk of certain bacterial infections.
• Metronidazole – Antibiotic used to treat specific bacterial and parasitic infections.

Appropriate treatment depends on accurate diagnosis and medical history. A licensed healthcare provider will review your symptoms and determine the safest and most effective course of care.

We offer physician-guided weight management options that include FDA-approved medications, GLP-1–based therapies, metabolic prescriptions, and supportive supplements. All prescription treatments require medical evaluation and approval by a licensed healthcare provider.

GLP-1 & Advanced Weight Management Options

• Wegovy® – FDA-approved semaglutide injection indicated for chronic weight management in eligible adults.
• Wegovy Consultation – Online medical evaluation to determine candidacy for Wegovy treatment.
• GLP-1 – Provider-directed GLP-1–based therapy designed to help regulate appetite and support weight reduction.
• GLP-1 Plus – Enhanced GLP-1 program that may include supportive nutrients under medical supervision.

Prescription & Metabolic Support Medications

• Metformin HCL ER – Extended-release metformin, sometimes prescribed to support insulin sensitivity and metabolic function.
• Xenical® – FDA-approved orlistat medication that works by reducing dietary fat absorption.

Nutritional & Metabolic Support

• B12 – Vitamin B12 supplementation to support energy production and metabolic health.
• Berberine with Ceylon Cinnamon – Dietary supplement formulated to support healthy blood sugar and metabolic balance.

Weight loss treatments are individualized based on your health history and goals. A licensed healthcare provider will determine the safest and most appropriate option for you.

For additional weight loss products.

When you are ready to complete your order, you will be prompted to proceed to our secure checkout page. At checkout, you will enter your payment details and shipping address.

We accept Visa, MasterCard, and American Express. For your transparency and peace of mind, charges will appear on your billing statement as eDrugstore.com and will not be processed under any other name.

All transactions are processed through secure, encrypted systems to protect your financial information.

If you have questions about your purchase, please call 480-505-5735. We also accept U.S. Money Orders if you prefer to mail your payment.

For prescription (Rx) orders, you are charged only after a licensed physician or nurse practitioner has reviewed and approved your prescription request.

Once approved, your order is transmitted to a state-licensed pharmacy for fulfillment. At that time, your payment will be processed and submitted for settlement. You will automatically receive a tracking number via email or text once your shipment is prepared.

If your prescription is not approved, or if you choose to decline or cancel the order before approval and processing, you will not be charged.

If you need a refill quickly, our Easy Refill option allows returning customers to log in and reorder a previous prescription with just a few clicks.

Simply sign in to your account and select the Easy Refill button to repeat your prior order. If you choose to add new items, additional medical questions may be required during checkout to ensure continued safety and eligibility.

Please note that all prescription refills remain subject to provider review and approval when required.

At this time, eDrugstore.com does not offer automatic subscription billing. You will only be charged when you actively place an order.

If you prefer personal assistance, our Customer Service team is available at 1-800-467-5146 to help process your refill.

Yes. A valid prescription is required for all prescription medications.

If you already have a prescription from your personal healthcare provider, you may submit it to us by email, fax, or mail for processing.

If you do not currently have a prescription, you can complete our secure online medical questionnaire. A licensed physician will review your information and, when appropriate, conduct a HIPAA-compliant video and/or audio consultation to determine eligibility for treatment.

If approved, the provider will electronically submit your prescription to a VIPPS-accredited U.S. pharmacy for fulfillment. Your medication will then be dispensed by a state-licensed pharmacist and shipped directly to you.

All prescriptions are issued only when clinically appropriate and in accordance with applicable state and federal regulations.

Our Customer Service team makes every effort to begin processing orders placed before 12:00 PM (Mountain Time), Monday through Friday, on the same business day. Each order is handled promptly to ensure timely review and fulfillment.

You will receive real-time updates via text message or email throughout the process. If additional information or action is required from you, we will notify you immediately to avoid delays.

Once a licensed physician or nurse practitioner approves your prescription, it is sent to a state-licensed pharmacy for dispensing and shipment.

Depending on your selected delivery option, most orders arrive within 1–3 business days after shipment. Tracking information is automatically sent to you, and you may contact us at any time to check the status of your order or request delivery updates.

Yes. We offer multiple shipping options through FedEx and the U.S. Postal Service (USPS), allowing you to choose the delivery speed and privacy level that best fits your needs.

Free Delivery (USPS) is our most popular option. While delivery times may vary, many customers receive their orders within 1–3 business days.

If you select FedEx Next Day or FedEx 2-Day service, you may also request to have your package held at a FedEx location, including participating Walgreens or FedEx Office locations. Most hold locations retain packages for up to five days for pickup.

We ship to most U.S. military bases, hotels, and business addresses. For added discretion, USPS delivery to P.O. Boxes and mailbox service locations is also available.

Most packages ship without a required signature. However, if you prefer signature confirmation, you may select that option during checkout or contact our Customer Service team for assistance.

Yes. All orders are shipped in plain, unmarked packaging to protect your privacy.

Shipments are sent in flat FedEx or USPS envelopes from a licensed U.S. pharmacy. The exterior label does not reference a pharmacy, apothecary, or drugstore name. Instead, a discreet shipper name is used to maintain confidentiality and reduce the risk of package theft.

Our packaging practices are designed to ensure both privacy and secure delivery, giving you confidence throughout the fulfillment process.

Yes. You can track your order at any time.

Once your order ships, you will receive tracking information by email or text message. You may also log in to your account on eDrugstore.com to view your tracking details directly.

To check the status of your shipment, visit the carrier’s website (USPS.com or FedEx.com) and enter your tracking number.

If you are unable to locate your tracking information, please contact our Customer Service team at 1-800-467-5146 for assistance.

An order may be canceled by contacting an eDrugstore.com Customer Service Representative, provided the request is made before the pharmacy ships your medication.

Once a prescription has been approved and the medication has been dispensed and shipped, cancellation may no longer be possible. If a package is already in transit with USPS or FedEx, certain situations may allow it to be returned to the pharmacy, depending on carrier status and pharmacy policies.

For specific details regarding your order and applicable return or cancellation policies, please contact our Customer Service team at 1-800-467-5146. We will review your order status and provide guidance on the available options.

Due to federal regulations and patient safety standards, prescription medications cannot be returned once they have been dispensed by the pharmacy.

If a package is undeliverable or not picked up within the carrier’s designated timeframe, it may be returned to the pharmacy. In certain cases, fees may apply if we do not receive communication from you within 30 days regarding the shipment.

If you experience any concerns with your medication, please contact us within 24–48 hours of delivery so we can promptly review the issue and provide assistance.

Our Customer Service team is available seven days a week at 1-800-467-5146. Please refer to our main menu for current hours of operation.

We accept HSA and FSA cards, as well as certain insurance-related payment cards, provided they display a Visa or MasterCard logo on the front.

Please note that each card issuer maintains its own eligibility rules and approval requirements, which are outside of our control. If your card issuer declines the transaction, we will promptly contact you to arrange an alternative payment method.

Upon request, we can provide a detailed invoice for you to submit directly to your insurance provider for possible reimbursement.

We recommend contacting your insurance carrier in advance to confirm whether the specific medication or product you intend to purchase is covered under your plan.

eDrugstore partners with VIPPS-accredited, U.S.-licensed pharmacies to ensure prescriptions are dispensed in compliance with state and federal regulations.

The specific pharmacy information, including name and contact details, is included inside your shipment at the time of delivery.

If this information is missing from your package or if you have any questions regarding the dispensing pharmacy, please contact us immediately so we can assist you.

Yes. If you prefer to have your prescription filled at a pharmacy outside of our dispensing network, we can facilitate that request.

Please note that a $125.00 processing fee applies when transferring a prescription to an external pharmacy.

If you would like to avoid this fee, you may complete your order directly through eDrugstore.com. Upon approval, your prescription will be sent to a licensed U.S. pharmacy within our network for fulfillment and discreet shipment.

We offer delivery to your home, office, hotel, P.O. Box, or a FedEx hold location for added convenience and privacy.

1. Yes. Patients who have been issued a prescription have the opportunity to communicate with their prescribing physician regarding follow-up care, treatment questions, or any concerns related to their medication.

   To schedule a follow-up consultation, please contact our Customer Care team at 1-800-990-9681 ext. 450. A representative will assist you in arranging an appointment with your provider.

If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room.

For potential medication overdose or poisoning concerns, contact Poison Control at 1-800-222-1222. This service is available 24 hours a day in the United States.

eDrugstore does not provide emergency medical services. In urgent situations, always seek immediate in-person medical care.