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How Our Prescriptions Are Mailed to You

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People are rightfully protective of personal and medical information.
People are rightfully protective of personal and medical information.
When people order prescription medications from eDrugstore.com, they are often doing so to protect their privacy as much as possible.

Perhaps they’re uncomfortable speaking with their personal physician about obtaining a prescription for Viagra, or they don’t like the idea of picking up medications at a busy pharmacy where they risk running into friends, neighbors, or coworkers. eDrugstore.com understands that, and that’s why customer privacy and discretion are top priorities at every step of the shipping process.

Shipping Methods

eDrugstore.com ships using the United States Postal Service (USPS) and FedEx, trusted services customers are already familiar with. When parcels are shipped with FedEx, customers have the option of having the parcel delivered to their home, or they may choose to have the parcel held at a FedEx shipping location. This is very convenient for those who are not available to sign for packages when they arrive at home. To have your shipment held at a FedEx shipping location, simply select a “Hold At” facility when you complete your order, and your shipment will be held for 7 days at that pick-up location.

Medication orders shipped by USPS must also be signed for. You or another adult must be available to sign for the package at the time of delivery. If you are not home when the postal carrier attempts to make the delivery, he or she will leave a notification that you have a package ready for delivery so you can make arrangements to pick it up at your Post Office.

You will be provided with tracking numbers for each shipment. With your tracking number, you can go to the FedEx or USPS website, enter the number, and track your shipment.

Packing Materials and the Appearance of the Shipment

Your order arrives in a standard FedEx package or USPS Priority Mail envelope, with nothing on the outside of the package to indicate what is inside. There is no exterior invoice or packing slip. At eDrugstore.com, the privacy and confidentiality of every customer is a top priority, and the packaging orders we ship give away no information about your medications. They look just like any other FedEx or Priority Mail package.

What You’ll Find Inside

When you open your shipment, you’ll find your medication securely packaged in the manufacturer’s packaging — usually a blister pack. A prescription label is included inside the shipment that clearly lists all important information about your order, such as the name of the medication, dosage, and quantity. Since eDrugstore.com only ships brand-name medications, interior packaging includes a lot number. You can check this lot number with the manufacturer’s website to ensure that you have received only genuine medication from the brand-name manufacturer.

eDrugstore.com Privacy Policies

eDrugstore.com is committed to customer privacy at every step of the order and delivery process. Not only do we adhere to the highest standards of e-commerce security, we are compliant with the Health Insurance Portability and Accountability Act (HIPAA), ensuring your privacy as a patient. Any personal information collected is kept fully secure and strictly confidential, and eDrugstore.com will never share this information. We prevent unauthorized access to customer personal information with a robust system of physical, electronic, and managerial procedures.

eDrugstore.com uses Secure Socket Layer (SSL) technology on any part of the website where you provide personal identifying information, which ensures that personal information is encrypted during transmission. Even if someone managed to intercept transmitted information, encryption does not allow them to extract usable information from it. Once your personal information is entered into our secure electronic system, only the responsible physicians and pharmacists are allowed to review that information.

If you’re ordering medications online, you may be doing so in order to protect your privacy. eDrugstore.com understands, and we do everything we can to ensure the privacy of your personal information, including medical information and financial information used in billing.

Photo Credits: graur razvan ionut / freedigitalphotos.net, Stuart Miles / freedigitalphotos.net

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